At Neopolis Kokapet, accessible through https://neopoliskokapet.in, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use our website and real estate services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Website: https://neopoliskokapet.in
We operate as a real estate brokerage and property information platform focused on residential and commercial real estate opportunities. Through our website, visitors may browse property information, submit enquiries, request callbacks, enquire about projects, or contact our team.
For privacy-related questions or requests, you may contact us through the contact details provided on our website.
2. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Information You Provide
When you submit an enquiry, contact form, callback request, property enquiry, or other form on our website, we may collect:
- Name
- Mobile or telephone number
- Email address
- Preferred property or project
- Property requirements and preferences
- Budget or other information voluntarily provided by you
- Any message or information you include in an enquiry
You are not required to provide information that is not necessary for the particular service or enquiry you are requesting.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website or source
- Approximate geographic location derived from technical information
- Website interaction and usage information
This information helps us maintain website security, understand website usage, improve our services, and provide a better user experience.
3. How We Use Your Information
We may use the information we collect to:
- Respond to property enquiries and requests
- Contact you regarding properties, projects, or services you have expressed interest in
- Arrange property consultations, site visits, or callbacks
- Provide information about real estate opportunities
- Understand your property requirements
- Improve our website, services, and customer experience
- Maintain website functionality and security
- Detect, prevent, and address fraud, spam, abuse, or technical issues
- Maintain business and enquiry records
- Comply with applicable legal and regulatory requirements
- Send relevant communications where permitted by applicable law
We will not use your personal information for purposes materially different from those described in this Privacy Policy without appropriate notice or consent where required.
4. Property Enquiries and Communications
When you submit your contact details through our website, you understand that our team may contact you by telephone, SMS, WhatsApp, email, or other communication channels using the information you have provided.
Communications may relate to:
- Your specific property enquiry
- Project availability
- Pricing or offers
- Site visits
- Property consultations
- Similar or related real estate opportunities
You may request that we stop sending promotional communications at any time.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, remember preferences, and measure website performance.
Cookies may be used for purposes such as:
- Essential website functionality
- Analytics and website performance
- Understanding visitor behaviour
- Marketing and advertising measurement
- Remembering user preferences
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Analytics and Advertising Services
We may use third-party analytics, advertising, or measurement services to understand how visitors use our website and to evaluate the effectiveness of our marketing activities.
These services may collect information such as browser information, device information, IP address, pages visited, interactions, and advertising identifiers, subject to the policies of the respective service providers.
Where applicable, third-party services may use cookies or similar technologies for analytics, advertising measurement, remarketing, or audience-related purposes.
7. Sharing of Personal Information
We may share personal information when reasonably necessary to provide our services or operate our business.
Depending on the circumstances, information may be shared with:
- Our internal sales or customer-support team
- Property developers, builders, or project representatives when necessary to respond to your enquiry
- Service providers who assist with website hosting, analytics, communication, marketing, security, or technology services
- Professional advisers or service providers where reasonably necessary
- Government authorities, regulators, courts, or law-enforcement agencies where required by law
- Other parties where disclosure is necessary to protect our legal rights, users, property, or security
We do not intend to sell your personal information as a standalone commercial product.
8. Third-Party Websites and Embedded Content
Our website may contain links to third-party websites or services, including property developers, mapping services, social media platforms, video platforms, payment services, or other external websites.
Third-party websites operate under their own privacy policies and terms. We are not responsible for the privacy practices, content, security, or policies of websites that we do not control.
Embedded content, such as videos, maps, images, social-media content, or other third-party features, may allow the relevant third party to collect information about your interaction with that content.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.
10. How Long We Retain Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, providing services, resolving disputes, preventing fraud, and complying with legal or regulatory obligations.
The actual retention period may vary depending on the type of information and the purpose for which it was collected.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
11. Your Privacy Rights and Choices
Depending on applicable law, you may have rights regarding the personal information we hold about you.
These may include the right to:
- Request information about personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally permissible
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing activities where applicable
- Opt out of certain promotional communications
- Request information about how your personal information is used or shared
To exercise a privacy-related right, please contact us using the contact details provided on our website. We may need to verify your identity before processing certain requests.
Some information may need to be retained where required by law or where necessary for legitimate business, legal, security, or regulatory purposes.
12. Marketing Communications
If you provide your contact information through an enquiry form, you may receive communications relating to your enquiry or potentially relevant real estate opportunities.
You may opt out of promotional communications at any time by contacting us or using an available unsubscribe option.
Please note that even if you opt out of promotional communications, we may still contact you regarding an active enquiry, transaction, service request, or other necessary non-promotional matter.
13. Children’s Privacy
Our website is intended for a general audience and is not specifically directed toward children.
We do not knowingly request or intentionally collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
14. International Data Processing
Depending on the technology providers and services used by our website, personal information may be processed or stored on systems located outside your state or country.
Where applicable, we take reasonable steps to ensure that such processing is carried out in accordance with applicable data-protection requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this page. We encourage visitors to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a concern regarding the handling of your personal information, please contact us through the contact information available on https://neopoliskokapet.in.
Website: https://neopoliskokapet.in
By using this website, you acknowledge that you have read and understood this Privacy Policy.